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Patient Admissions

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Admitting/Registration Services

Contact Number: 803-395-2901

Open Admission Policy

It is the policy of the Regional Medical Center to admit and treat all persons without regard to race, color, sex, handicap, national origin or religious creed. Admission requirements and assignments of hospital facilities are the same for all persons.

Your Admission

The admitting office is located on the first floor of the hospital. You will be asked to sign a consent form for admission to the hospital and for medical treatment. An identification bracelet will be prepared and placed on your wrist. Federal regulations require hospital personnel to inquire as to the presence of an Advance Directive. This includes a Living Will or Healthcare Power of Attorney. Information on Advance Directives is provided to every patient upon admission.

Main Admitting/Registration

The main admitting hours are Monday through Friday from 7:00 am – 6:00 pm and Saturday from 7:30 am – 12:15 pm. The main admitting department may be reached by calling 803-395-2901. After hours admitting/registration is handled through our emergency department, 803-395-2770. The admitting representative will ask you for information related to your admission. This information is required by law and by private insurance companies as well as Medicare and Medicaid. We appreciate your patience and cooperation during this process. While some of the information is necessary for a complete understanding of your medical history, this information is held in strictest confidence and will be used to ensure report accuracy.

To assist with the registration and admission process, you should bring:

  • Social security card
  • All active insurance cards
  • Picture ID
  • Advance Directive (if you already have one)
  • Written orders from your physician   

EXpress Registration Hotline

In an effort to provide “very good” service to patients and their families, Regional Medical Center offers an EXpress Registration Hotline. Our pre-registration department allows the hospital to obtain all necessary registration and insurance information prior to your arrival at the hospital, thus reducing the time spent registering when you are admitted. This also allows time to verify insurance benefits and obtain pre-certification approval from insurance companies. 

Operational Hours for EXpress Registration:

Monday – Friday 8:00 am to 5:00 pm

To take advantage of our Express Registration process, please call at least 48 hours prior to your expected arrival date. Express Registration may be reached by calling 803-395-2739 or 800-476-3377, ext. 2739.

What You Will Need When You Call to Pre-Register:

  • Insurance Card(s)
  • Physician Order (prescription for tests, etc.)
  • Managed Care Referral (if applicable)

Upon arrival, a member of the hospital’s Information Desk staff will ask if you pre-registered by Express Registration. If so, you will be directed to the Express Check-In Desk.

Emergency Department Registration

After the triage nurse has assessed you, you will be asked to complete the registration process. The emergency department registration area may be reached by calling 803-395-2770 or 395-2842.

For more information, call:

Admitting/Registration: 803-395-2901 or 800-476-3377, ext. 2901
EXpress Registration: 803-395-2739 or 800-476-3377, ext. 2739
Emergency Department Registration 803-395-2770 or 395-2842