RMC Appoints New Vice President of Physician Practice Operations
The Regional Medical Center (RMC) is pleased to announce the promotion of Rachelle Ball from Assistant Vice President of Acute Care Operations to Vice President of Physician Practice Operations.
“Rachelle is a very motivated and energetic leader who possesses a rare combination of business acumen and interpersonal skills,” said RMC President and Chief Executive Officer Charles Williams, FACHE. “She has done an outstanding job overseeing our acute care operations and programs, and we are excited to see her talents applied to the creation of operational efficiencies and improvement plans for our physician practices,” said Williams.
Reporting directly to Williams, Ball is responsible for directing the coordination and integration of improvement processes for outpatient services at all of RMC’s 23 clinical practices. Her duties include implementing organization-wide performance measures, evaluating operational efficiencies, identifying opportunities for improvement, planning service line projects and initiatives, and overseeing all physician recruitment activities.
Ball joined RMC in 2015 as director of the professional billing department, where she made an immediate impact by establishing a centralized call center for all primary care practices – a move credited with increasing productivity by 30% and net collections by 6% for the fiscal year 2016.
Prior to RMC, Ball held management positions at a number of health care organizations, including Carolinas Healthcare System, McLeod Physicians Associates, InMed Diagnostic Services, ApexCare and Medical Services of America.
Ball earned a master’s degree in health administration from Ashford University and a bachelor’s degree in health administration from the University of Phoenix. Among her professional and civic affiliations, she has served as president of the South Carolina Medical Group Management Association and as a board member for Habitat for Humanity.
Ball and her husband, Joel Ball, reside in Orangeburg. They worship at EMBARK church and enjoy spending time with friends and family. They have one son, Chaz, who is married and lives in the Charlotte area.
About the Regional Medical Center
Owned by Orangeburg and Calhoun counties, the Regional Medical Center (RMC) health system includes a 286-bed, acute-care hospital certified by The Joint Commission and 24 primary care and specialty care practices. RMC has advanced certification as a Primary Stroke Center by The Joint Commission and is designated as a Level III Trauma Center by the South Carolina Department of Health and Environmental Control (DHEC).